Shipping & Returns

RETURNS & EXCHANGES

If you ain't happy, we ain't either. 

Send back your unwanted items to our address below. You can either email us or include a note in your return with what you'd like to replace your items with.

Online purchases made through PuppiesMakeMeHappy.com may be returned within 30 days of the ship date. If you've had your Puppies gear for longer than 30 days, just shoot us an email with the details and we'll be happy to help. 

RETURNS ADDRESS

Puppies Make Me Happy
Attn: Returns
35 Kelsey
Irvine, CA 96218

SHIPPING DESTINATIONS AND RATES

PuppiesMakeMeHappy.com is worldwide, shipping to the entire globe. 

U.S. delivery addresses in the 48 continental states. Please allow 1-2 days handling time. 

  • Standard delivery usually arrives within 4 - 9 business days from the shipped date, excluding holidays. 
  • Standard delivery to Alaska, Hawaii, and P.O. Boxes addresses usually arrives within 5 - 13 business day from the shipped date, excluding holidays.
  • Standard delivery to APO/FPO addresses usually arrives within 18 business days from the shipped date, excluding holidays.

International Delivery: Please allow 1-2 days handling time. 

  • Standard delivery usually arrives within 10-14 business days from the shipped date, excluding holidays. 
  • ATTENTION GB people, Royal Mail controls their mail.  If you are not available when the package is being delivered they will hold it and it will require extra customs that we can't cover. 

Once your order is received by the postal carrier, Puppies Make Me Happy is no longer responsible for the shipment. You are responsible for filing a claim with the carrier for damaged of lost shipments, and we will quickly proceed once a resolution has been determined.